Service Department
FORMICA-CZ SERVICE DEPARTMENT
We provide professional on-site service solutions for installation, repairs, relocation, and technical inspections of industrial equipment abroad. Our experienced technicians deliver fast, reliable, and efficient support tailored to your operational needs.
If you need service, please contact us via service-eu@formica-cz.cz and will respond quickly.
Service Intervention
Need fast technical support for your equipment? Our experienced service technicians are ready to help.
- Based on the information you provide, we identify the issue as accurately as possible
- We prepare a preliminary cost estimate
- We schedule the service visit
- On site, our technician identifies the exact cause of the fault and recommends the best course of action
- Once approved, we carry out the repair and test the equipment
Machine Installation
Have you purchased new equipment and need experienced technicians for installation? We provide complete installation and commissioning services.
- We unpack the equipment if required
- We carry out an initial inspection
- We position the equipment at the designated location
- We install and commission the machine
- We provide operator training
- We train your maintenance staff
Pre-Purchase Inspection
Planning to purchase used equipment and need an expert technical assessment before making a decision?
- Our experienced technicians carry out an on-site inspection
- We inspect and test the equipment
- We prepare photo documentation and, if required, video documentation
- We can arrange an online live demonstration
- We provide a detailed report on the technical condition of the equipment, including potential risks
Deinstallation
Need professional dismantling of equipment you no longer need, plan to sell, or want to relocate?
- We professionally deinstall the equipment
- We move it to the required location if needed
- If required, we place the equipment on transport pallets
- We pack and prepare it for transportation
Refurbishment
Does your existing equipment require inspection and refurbishment to ensure reliable future operation?
- We inspect the equipment
- We prepare a condition report
- We identify the required spare parts
- We replace the necessary components
- We recommission and test the equipment
Equipment Handling and Relocation
Need to relocate equipment within your company or production facility?
- We professionally deinstall the equipment
- We secure it for safe relocation
- We move the equipment to the new location
- We carry out professional reinstallation
Transport Preparation
Have you sold equipment and need to prepare it safely for transportation?
- We professionally deinstall the equipment
- We place and secure it on transport pallets
- We wrap and protect it according to transport requirements
- If required, we also arrange loading for transport
ORDERING SERVICE
If you need service, please contact us via service-eu@formica-cz.cz and will respond quickly.